Personal data processing policy

1. Personal data privacy policy
This Personal Data Privacy Policy (the Privacy Policy) applies to all information that Mirta LLC may obtain about the User while the User uses the Mirta LLC website.

2. Definitions
2.1. The following terms are used in this Privacy Policy:
2.1.1. "Website Administration" (the Administration): employees authorised to manage the website who organise and/or carry out personal data processing and determine the purposes of such processing, the personal data to be processed and the actions (operations) performed on personal data.
2.1.2. "Personal data": any information relating to a directly or indirectly identified or identifiable natural person (personal data subject).
2.1.3. "Personal data processing": any action (operation) or set of actions (operations) performed on personal data, with or without automated means, including collection, recording, organisation, accumulation, storage, updating (renewal, modification), retrieval, use, transfer (dissemination, provision, access), depersonalisation, blocking, deletion and destruction of personal data.
2.1.4. "Personal data confidentiality": a requirement binding on the Operator or any other person who has obtained access to personal data not to disseminate such data without the personal data subject's consent or another lawful basis.
2.1.5. "Website": a set of interconnected web pages hosted on the Internet at the unique address (URL) https://agrosert.ru, together with its subdomains.
2.1.6. "Subdomain": pages or sets of pages located on third-level domains belonging to the Website, as well as other temporary pages displaying the Administration's contact information at the bottom.
2.1.7. "User": a person who accesses the Website via the Internet and uses the Website's information, materials and products.
2.1.8. "Cookies": a small piece of data sent by a web server and stored on the user's computer, which a web client or web browser sends back to the web server in an HTTP request whenever it attempts to open a page on the relevant website.
2.1.9. "IP address": the unique network address of a node in a computer network through which the User accesses the Website.

3. General provisions
3.1. Use of the Website by the User constitutes agreement to this Privacy Policy and the terms for processing the User's personal data.
3.2. If the User does not agree to the terms of the Privacy Policy, the User must stop using the Website.
3.3. This Privacy Policy applies to the Website defined in clause 2.1.5. The Website does not control and is not responsible for third-party websites that the User may access through links available on the Website.
3.4. The Administration does not verify the accuracy of personal data provided by the User.

4. Subject matter of the Privacy Policy
4.1. This Privacy Policy sets out the Administration's obligations not to disclose and to protect the confidentiality of personal data provided by the User at the Administration's request.
4.2. Personal data authorised for processing under this Privacy Policy is provided by the User by completing forms on the Website and includes the following information: the User's name, contact phone number and email address.
4.3. The Website protects data automatically transmitted when pages are visited (including through Yandex Metrica and Google Analytics): IP address, cookie information, browser information, access time and referrer (the address of the previous page).
4.3.1. The Website collects statistics on its visitors' IP addresses. This information is used to prevent, identify and resolve technical problems.
4.4. Any other personal information not specified above must be securely stored and must not be disseminated, except in the cases provided for in clause 6.2 of this Privacy Policy.

5. Purposes of collecting the User's personal information
5.1. The Administration may use the User's personal data exclusively to make a return phone call and prepare a written reply.
5.1.1. Establishing contact with the User and processing the User's requests and enquiries.
5.1.2. Determining the User's location to ensure security and prevent fraud.
5.1.3. Confirming the accuracy and completeness of personal data provided by the User.
5.1.4. Providing the User with effective technical support when problems arise in connection with the use of the Website.

6. Methods and duration of personal information processing
6.1. The User's personal data is processed without a time limit, by any lawful means, including in personal data information systems, with or without automated means.
6.2. The User's personal data may be transferred to authorised state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
6.3. In the event of loss or disclosure of personal data, the Administration is entitled not to inform the User of such loss or disclosure.
6.4. The Administration takes the necessary organisational and technical measures to protect the User's personal information against unlawful or accidental access, destruction, modification, blocking, copying, dissemination and other unlawful actions by third parties.
6.5. The Administration, together with the User, takes all necessary measures to prevent losses or other adverse consequences caused by the loss or disclosure of the User's personal data.

7. Rights and obligations of the parties
7.1. The User is entitled to:
7.1.1. Freely decide whether to provide the personal data necessary to use the Website and consent to its processing.
7.1.2. Update or supplement the personal data provided if that information changes.
7.1.3. Obtain information from the Administration concerning the processing of the User's personal data, unless this right is restricted under federal laws. Require the Administration to update, block or destroy the User's personal data if it is incomplete, outdated, inaccurate, unlawfully obtained or unnecessary for the stated processing purpose. To do so, it is sufficient to notify the Administration at the specified email address.
7.2. The Administration must:
7.2.1. Use the information received exclusively for the purposes specified in section 4 of this Privacy Policy.
7.2.2. Keep confidential information secret, refrain from disclosing it without the User's prior written permission and refrain from selling, exchanging, publishing or otherwise disclosing the personal data provided by the User, except as provided for in clause 6.2 of this Privacy Policy.
7.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure generally used to protect this type of information in established business practice.
7.2.4. Block personal data relating to the relevant User from the time of the User's enquiry or request and for the duration of verification if inaccurate personal data or unlawful actions are identified.

8. Liability of the parties
8.1. If the Administration fails to fulfil its obligations, it is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except in the cases provided for in clauses 6.2 and 8.2 of this Privacy Policy.
8.2. In the event of loss or disclosure of confidential information, the Administration is not liable if that information became publicly available before its loss or disclosure, was obtained from a third party before it was received by the Administration or was disclosed with the User's consent.
8.3. The User bears full responsibility for complying with the requirements of the legislation of the Russian Federation.
8.4. The Administration is not liable to the User for any loss or damage incurred by the User as a result of a failure or inability to save any content or other communication data transmitted through the Website.

9. Dispute resolution
9.1. Before bringing a lawsuit in a dispute arising from the relationship between the User and the Administration, a pre-action claim must be submitted.
9.2. Within 30 calendar days of receiving the claim, the recipient must notify the claimant in writing or electronically of the outcome of its consideration.
9.3. If no agreement is reached, the dispute will be referred to a court.
9.4. This Privacy Policy is governed by the current legislation of the Russian Federation.

10. Additional terms
10.1. The Administration is entitled to amend this Privacy Policy without the User's consent.
10.2. A new Privacy Policy takes effect when it is posted on the Website.
10.3. All suggestions or questions concerning this Privacy Policy should be sent to: 2054510@mail.ru
10.4. The current Privacy Policy is available at: http://agrosert.ru/policy